Support

Have you ever had a large run of product that needed weighed, packaged, labeled and loaded—and it had to be out yesterday—only to have your equipment breakdown? Sometimes machine failure is simply out of your control, but that doesn’t really help your eager clients, nor does it have a positive impact on employee morale. Worst of all, every second that machine is down you’re losing money!

When using the Octopus Ace, or any of the equipment provided by Packaging Solutions, you know we have your back! With just one phone call we’re able to start performing diagnostics on your machine—even remotely—and get you up and running lightening fast! No sad stories about hard to find parts, or other disappointing news. We’re there for our clients 100%!

To learn more about our stellar support, please feel free to call us at 704.471.2200.

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